Frequently-Asked Questions (FAQ)

• How do I register?
• What is the Skate Canada Fee? Do I have to pay it?
• What payment options are available for registration?
• How do I locate my Skate Canada number or password?
• What is the fundraising fee?
• What do I need to skate?
• What do I need to know about Parent & Tot registration?
  
• Where are your skating programs located?
• Are parents allowed on the ice?
  
• What is the difference between the Preschool (CanSkate) program and the CanSkate program?
  
• What is the difference between the Community Learn to Skate Program and the CanSkate Program?
• Where can I buy skates and other skating equipment? Do you have a skate sale?
  
• How often do skate blades need sharpening?
• How do I take care of my skates?
• What is the policy on refunds?
  
• What is the Preschool try-out period?
  
• Why didn't I get a receipt?
  
• I lost my name tag. Do I need to replace it?
  
• My child passed a badge. Where can I get the badge?
  
• What is Showcase?